The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. The reservation holder must present a valid photo ID and credit card at check-in. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy). Refund PolicyĪny cancellation received within 1 day prior to arrival date will incur the first night charge. If you cancel your reservation after Aug 23, you will still be charged for the full amount. After Wednesday, Aug 23rd, 2023 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. Between Tuesday, Aug 22nd, 2023 at midnight and Wednesday, Aug 23rd, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. Good news! Before Tuesday, Aug 22nd, 2023 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund.
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